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Content Management System

Content Management System of CMS is a software application that enables users to build and maintain websites without having to learn how to code. It also allows users to edit, collaborate on, publish and store digital content. (Amsler & Churchville, 2021). It works best with structured content. CMS may also provide personalisation tools and one-on-one marketing. The user can customise the design and functionality of the site by downloading or purchasing templates and extensions. 
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Advantages and Disadvantages of CMS

Advantages
  1. Allows the website author to edit their own website
  2. The user does not need to write code.
  3. It is cheaper than a software developer.
  4. Less maintenance than normal website
  5. Different templates to choose from
Disadvantages
  1. There are limitations in designs.
  2. There are software limitations.
  3. Users can not make his/her domain without paying.
  4. HTML editing can be edited.
  5. Risk associated with security
  6. Difficult to change the web hosts.
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BigCommerce versus Volusion

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BigCommerce

Design and Themes: 
  • They have different themes and templates that are all customisable. 
  • Built in blog option 
  • Offer over 60 themes and 12 of which are free
  • Offers 15 day free trial
Pricing: 
  • Standard- $29.95/month
  • Plus - $79.95/month
  • Pro - $299.95/month
  • Enterprise - custom pricing
Integrations:
  • Has 850 apps(for anything from design to shipping and more) available
  • Can sell digital products
  • Great integration with payment solutions like Amazon Payments
  • Integrates with over 65 payment getaways- can accept payments in 140+ currencies. 
Customer Support: 
  • Support team is available by email, phone and live chat 
Help centre, BigCommerce University, and BigCommerce community are also available for help. 
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Volusion

Design and Themes: 
  • No built in blog option, users need to rely on other blogging platforms. 
  • Offers 45 themes and 11 of which are free. 
  • Gives access to the HTML/CSS editor to customise the website further.
  • Dashboard that shows data related to your sales
  • Volusion Studio- an inhouse design and marketing agency that offers free website check up. 
  • Offers 14 day free trial
Pricing: 
  • Personal- $35/month
  • Professional- $79/month
  • Business - $299/month
  • Prime- gross merchandise value based
Integrations:
  • Has 75 apps (like third party service, customer management apps and more) available. Different categories and purpose
  • Integration with Amazon, eBay and other sales platforms are only available on the higher priced plans.
  • Not allowed to sell digital products
Customer Support:
  • Needs to set an appointment
  • No email support but all plans can access live chat. 
  • Business plan subscribers- PRIORITY LIST
  • Help centre is also available
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Conclusion

BigCommerce and Volusion are both beneficial for small- medium sized businesses. Although Volusion has been around for 20+ years, BigCommerce appears to be more technically advanced and more cost-effective than Volusion. They offer more than Volusion and they are better at all-round packages. 
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